The Organizational Ombudsman

The Organizational Ombudsman

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This chapter discusses the OO (organizational ombudsman) in the context of organizational conflict management systems (CMS). The OO is a confidential, neutral, internal resource--formally independent of line and staff management--working informally, without decision-making power. OOs work with all e...

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Bibliographic Details
Main Authors: Rowe, Mary, Gadlin, Howard
Format: Book chapter
Language:English
Published: Oxford University Press 2024
Subjects:
organizational ombudsman, zero barrier office, appropriate dispute resolution, neutrality, confidential resource, independence
Online Access:https://hdl.handle.net/1721.1/157130

Internet

https://hdl.handle.net/1721.1/157130

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