United Parcel Services: Delivering Packages and E-Commerce Solutions
This case study describes how UPS has successfully migrated from a bricks-andmortar environment to a clicks-and- mortar environment. It focuses on the development of an IT capability that positioned UPS to aggressively pursue e-business opportunities. It then describes the firm?s wide ranging e-b...
| Main Author: | |
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| Language: | en_US |
| Published: |
2002
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| Subjects: | |
| Online Access: | http://hdl.handle.net/1721.1/1572 |
| _version_ | 1811091219370999808 |
|---|---|
| author | Ross, Jeanne |
| author_facet | Ross, Jeanne |
| author_sort | Ross, Jeanne |
| collection | MIT |
| description | This case study describes how UPS has successfully migrated from a bricks-andmortar
environment to a clicks-and- mortar environment. It focuses on the development of an IT
capability that positioned UPS to aggressively pursue e-business opportunities. It then describes
the firm?s wide ranging e-business initiatives, which include providing UPS functionality in
vendor software packages, providing downloadable functionality on its website, and creating and
e-Ventures group to seek out new business opportunities. The case addresses the challenge of
moving quickly to provide e-business solutions while leveraging UPS? robust infrastructure. |
| first_indexed | 2024-09-23T14:58:50Z |
| id | mit-1721.1/1572 |
| institution | Massachusetts Institute of Technology |
| language | en_US |
| last_indexed | 2024-09-23T14:58:50Z |
| publishDate | 2002 |
| record_format | dspace |
| spelling | mit-1721.1/15722019-04-12T08:22:46Z United Parcel Services: Delivering Packages and E-Commerce Solutions Ross, Jeanne IT infrastructure e-business strategy IT-business relationships This case study describes how UPS has successfully migrated from a bricks-andmortar environment to a clicks-and- mortar environment. It focuses on the development of an IT capability that positioned UPS to aggressively pursue e-business opportunities. It then describes the firm?s wide ranging e-business initiatives, which include providing UPS functionality in vendor software packages, providing downloadable functionality on its website, and creating and e-Ventures group to seek out new business opportunities. The case addresses the challenge of moving quickly to provide e-business solutions while leveraging UPS? robust infrastructure. 2002-08-12T15:58:49Z 2002-08-12T15:58:49Z 2002-08-12T15:59:00Z http://hdl.handle.net/1721.1/1572 en_US Center for Information Systems Research;318 MIT Sloan School of Management Working Paper;4356-01 161625 bytes application/pdf application/pdf |
| spellingShingle | IT infrastructure e-business strategy IT-business relationships Ross, Jeanne United Parcel Services: Delivering Packages and E-Commerce Solutions |
| title | United Parcel Services: Delivering Packages and E-Commerce Solutions |
| title_full | United Parcel Services: Delivering Packages and E-Commerce Solutions |
| title_fullStr | United Parcel Services: Delivering Packages and E-Commerce Solutions |
| title_full_unstemmed | United Parcel Services: Delivering Packages and E-Commerce Solutions |
| title_short | United Parcel Services: Delivering Packages and E-Commerce Solutions |
| title_sort | united parcel services delivering packages and e commerce solutions |
| topic | IT infrastructure e-business strategy IT-business relationships |
| url | http://hdl.handle.net/1721.1/1572 |
| work_keys_str_mv | AT rossjeanne unitedparcelservicesdeliveringpackagesandecommercesolutions |