Empathy Toward Artificial Intelligence Versus Human Experiences and the Role of Transparency in Mental Health and Social Support Chatbot Design: Comparative Study
Background: Empathy is a driving force in our connection to others, our mental well-being, and resilience to challenges. With the rise of generative artificial intelligence (AI) systems, mental health chatbots, and AI social support companions, it is important to understand how empathy unfolds towa...
Main Authors: | Shen, Jocelyn, DiPaola, Daniella, Ali, Safinah, Sap, Maarten, Park, Hae Won, Breazeal, Cynthia |
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Other Authors: | Massachusetts Institute of Technology. Media Laboratory |
Format: | Article |
Language: | English |
Published: |
JMIR Publications Inc.
2025
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Online Access: | https://hdl.handle.net/1721.1/158124 |
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