The voice of the customer

"October 1991."

Bibliographic Details
Other Authors:	Griffin, Abbie.
Language:	eng
Published:	Alfred P. Sloan School of Management, Massachusetts Institute of Technology, 1991. 2003
Subjects:	HD28 .M414 no.3449-, 92
Online Access:	http://hdl.handle.net/1721.1/2425

Internet

http://hdl.handle.net/1721.1/2425