Developing new products and services by listening to the voice of the customer

Edward B. Roberts.

Bibliographic Details
Other Authors:	Roberts, Edward Baer.
Language:	eng
Published:	Alfred P. Sloan School of Management, Massachusetts Institute of Technology, 1992. 2003
Subjects:	HD28 .M414 no.3455-, 92
Online Access:	http://hdl.handle.net/1721.1/2430

Internet

http://hdl.handle.net/1721.1/2430