Developing new products and services by listening to the voice of the customer

Developing new products and services by listening to the voice of the customer

Edward B. Roberts.

Bibliographic Details
Other Authors:	Roberts, Edward Baer.
Language:	eng
Published:	Alfred P. Sloan School of Management, Massachusetts Institute of Technology, 1992. 2003
Subjects:	HD28 .M414 no.3455-, 92
Online Access:	http://hdl.handle.net/1721.1/2430

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