Delivering on the Vendor's Value Proposition: Business Process Outsourcing at EFunds

EFunds Corporation is the third largest business process outsourcing (BPO) provider in India. Specializing in the financial services, retail and telecommunications industries, EFunds offers financial services, customer services and transaction intensive applications. In early 2005 EFunds was assessi...

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Bibliographic Details
Main Authors: Beath, Cynthia, Ross, Jeanne W.
Format: Working Paper
Language:en_US
Published: 2005
Subjects:
Online Access:http://hdl.handle.net/1721.1/27858