Service delivery and learning in automated interfaces

Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 2002.

Bibliographic Details
Main Author:	Oliveira, Paulo Rocha e, 1974-
Other Authors:	Gabriel R. Bitran and Dan Ariely.
Format:	Thesis
Language:	eng
Published:	Massachusetts Institute of Technology 2005
Subjects:	Sloan School of Management.
Online Access:	http://hdl.handle.net/1721.1/29262

Internet

http://hdl.handle.net/1721.1/29262