Internal marketing and employee satisfaction : a missing link in Japanese service management

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2003.

Bibliographic Details
Main Author:	Takeshita, Tsuyoshi, 1964-
Other Authors:	Christian S.M. Dussart.
Format:	Thesis
Language:	eng
Published:	Massachusetts Institute of Technology 2006
Subjects:	Sloan School of Management.
Online Access:	http://hdl.handle.net/1721.1/29708

Internet

http://hdl.handle.net/1721.1/29708