The Virtual Customer

Communication and information technologies are adding new capabilities for rapid and inexpensive customer input to all stages of the product development (PD) process. In this article we review six web-based methods of customer input as examples of the improved Internet capabilities of communicati...

全面介绍

书目详细资料
Main Authors: Hauser, John, Dahan, Ely
格式: Technical Report
语言:en_US
出版: 2003
主题:
在线阅读:http://hdl.handle.net/1721.1/3772