Envisioning Reference at MIT
. In the past few years, the MIT Libraries has been focused on how to turn declining reference statistics, new modes of technology, users’ increasing needs and expectations, and constrained staff resources into a robust and valued reference service. A 5-year strategic plan written in 1999 spurred s...
| Main Authors: | , , |
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| Format: | Preprint |
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Haworth Press
2007
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| Online Access: | http://hdl.handle.net/1721.1/38867 |