Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors
"December, 1988."
| Main Author: | |
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| Other Authors: | |
| Format: | Working Paper |
| Published: |
Cambridge, Mass. : Sloan School of Management, Massachusetts Institute of Technology
2009
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| Online Access: | http://hdl.handle.net/1721.1/48066 |
| _version_ | 1826211890286559232 |
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| author | Cusumano, Michael A. |
| author2 | Sloan School of Management. |
| author_facet | Sloan School of Management. Cusumano, Michael A. |
| author_sort | Cusumano, Michael A. |
| collection | MIT |
| description | "December, 1988." |
| first_indexed | 2024-09-23T15:13:03Z |
| format | Working Paper |
| id | mit-1721.1/48066 |
| institution | Massachusetts Institute of Technology |
| last_indexed | 2024-09-23T15:13:03Z |
| publishDate | 2009 |
| publisher | Cambridge, Mass. : Sloan School of Management, Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/480662019-04-10T21:14:05Z Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors Cusumano, Michael A. Sloan School of Management. "December, 1988." 2009-10-02T03:09:25Z 2009-10-02T03:09:25Z 1988 Working Paper hardwaresoftware00cusu http://hdl.handle.net/1721.1/48066 24927767 000591736 Working paper (Sloan School of Management) ; 2101-88. application/pdf Cambridge, Mass. : Sloan School of Management, Massachusetts Institute of Technology |
| spellingShingle | Cusumano, Michael A. Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors |
| title | Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors |
| title_full | Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors |
| title_fullStr | Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors |
| title_full_unstemmed | Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors |
| title_short | Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors |
| title_sort | hardware and software customer satisfaction in japan a comparison of u s and japanese vendors |
| url | http://hdl.handle.net/1721.1/48066 |
| work_keys_str_mv | AT cusumanomichaela hardwareandsoftwarecustomersatisfactioninjapanacomparisonofusandjapanesevendors |