Implications of on-line computer scheduling for the no show rate in hospital out-patient departments

Bibliographic Details
Main Authors:	Rockart, John F., Hofmann, Paul B.
Format:	Working Paper
Published:	[Cambridge, M.I.T.] 2009
Subjects:	Medical appointments and schedules. Ambulatory medical care.
Online Access:	http://hdl.handle.net/1721.1/48154

Internet

http://hdl.handle.net/1721.1/48154