Response to Comments on "Website Morphing"

Website morphing draws on the Expected Gittins’ solution to a partially observable Markov process, on the rapid consumer-segment updating with Bayesian methods, and on matching a website’s look and feel to a visitor’s cognitive style. In each area there are exciting research opportunities including...

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Bibliographic Details
Main Authors: Hauser, John R., Urban, Glen L., Liberali, Guilherme, Braun, Michael
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: The Institute of Management Sciences and Operation 2010
Online Access:http://hdl.handle.net/1721.1/52674
https://orcid.org/0000-0002-9983-4237
https://orcid.org/0000-0001-8510-8640
Description
Summary:Website morphing draws on the Expected Gittins’ solution to a partially observable Markov process, on the rapid consumer-segment updating with Bayesian methods, and on matching a website’s look and feel to a visitor’s cognitive style. In each area there are exciting research opportunities including optimality in the presence of switching costs (within a visit), Bayesian updating of cognitive styles across websites, extensions to other segmentation schemes such as cultural styles, morphing of other website characteristics such as advertising, and applications to other media such as smartphones.