The influence of organizational hierarchy and departmental structure on communication : the case of Kaplan and Norton's Balanced scorecard in a matrix organization

Thesis (S.M. in System Design and Management)--Massachusetts Institute of Technology, Engineering Systems Division, 2010.

Bibliographic Details
Main Authors:	Kopp, James Clayton, Kaplan, Robert S
Other Authors:	Christopher L. Magee.
Format:	Thesis
Language:	eng
Published:	Massachusetts Institute of Technology 2010
Subjects:	Engineering Systems Division. System Design and Management Program.
Online Access:	http://hdl.handle.net/1721.1/59254

Internet

http://hdl.handle.net/1721.1/59254