Improving jitney service quality : an appropriate governance model for San Juan, Puerto Rico

Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 2002.

Bibliographic Details
Main Author: Chang, Cybele T. Z. (Cybele Tsai Zin), 1973-
Other Authors: Ralph A. Gakenheimer.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2011
Subjects:
Online Access:http://hdl.handle.net/1721.1/65063