Behavioral investigation of trust building in online banking : new marketing methodology for Suruga Bank

Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2011.

Bibliographic Details
Main Author: Sugiyama, Takuya
Other Authors: Drazen Prelec.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2011
Subjects:
Online Access:http://hdl.handle.net/1721.1/65790