The Paradox of Meritocracy in Organizations

In this article, we develop and empirically test the theoretical argument that when an organizational culture promotes meritocracy (compared with when it does not), managers in that organization may ironically show greater bias in favor of men over equally performing women in translating employee pe...

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Main Authors: Castilla, Emilio J., Benard, Stephen
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: Samuel Curtis Johnson Graduate School of Management, Cornell University 2011
Online Access:http://hdl.handle.net/1721.1/65884
https://orcid.org/0000-0001-8724-7054
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author Castilla, Emilio J.
Benard, Stephen
author2 Sloan School of Management
author_facet Sloan School of Management
Castilla, Emilio J.
Benard, Stephen
author_sort Castilla, Emilio J.
collection MIT
description In this article, we develop and empirically test the theoretical argument that when an organizational culture promotes meritocracy (compared with when it does not), managers in that organization may ironically show greater bias in favor of men over equally performing women in translating employee performance evaluations into rewards and other key career outcomes; we call this the “paradox of meritocracy.” To assess this effect, we conducted three experiments with a total of 445 participants with managerial experience who were asked to make bonus, promotion, and termination recommendations for several employee profiles. We manipulated both the gender of the employees being evaluated and whether the company's core values emphasized meritocracy in evaluations and compensation. The main finding is consistent across the three studies: when an organization is explicitly presented as meritocratic, individuals in managerial positions favor a male employee over an equally qualified female employee by awarding him a larger monetary reward. This finding demonstrates that the pursuit of meritocracy at the workplace may be more difficult than it first appears and that there may be unrecognized risks behind certain organizational efforts used to reward merit. We discuss possible underlying mechanisms leading to the paradox of meritocracy effect as well as the scope conditions under which we expect the effect to occur.
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spelling mit-1721.1/658842022-09-29T10:14:40Z The Paradox of Meritocracy in Organizations Castilla, Emilio J. Benard, Stephen Sloan School of Management Castilla, Emilio J. Castilla, Emilio J. In this article, we develop and empirically test the theoretical argument that when an organizational culture promotes meritocracy (compared with when it does not), managers in that organization may ironically show greater bias in favor of men over equally performing women in translating employee performance evaluations into rewards and other key career outcomes; we call this the “paradox of meritocracy.” To assess this effect, we conducted three experiments with a total of 445 participants with managerial experience who were asked to make bonus, promotion, and termination recommendations for several employee profiles. We manipulated both the gender of the employees being evaluated and whether the company's core values emphasized meritocracy in evaluations and compensation. The main finding is consistent across the three studies: when an organization is explicitly presented as meritocratic, individuals in managerial positions favor a male employee over an equally qualified female employee by awarding him a larger monetary reward. This finding demonstrates that the pursuit of meritocracy at the workplace may be more difficult than it first appears and that there may be unrecognized risks behind certain organizational efforts used to reward merit. We discuss possible underlying mechanisms leading to the paradox of meritocracy effect as well as the scope conditions under which we expect the effect to occur. Sloan School of Management Wharton School 2011-09-19T13:48:06Z 2011-09-19T13:48:06Z 2010-12 Article http://purl.org/eprint/type/JournalArticle 1930-3815 0001-8392 http://hdl.handle.net/1721.1/65884 Castilla, Emilio J., and Stephen Benard. “The Paradox of Meritocracy in Organizations.” Administrative Science Quarterly 55 (2010): 543-576. © 2010 by Johnson Graduate School, Cornell University. https://orcid.org/0000-0001-8724-7054 en_US http://dx.doi.org/doi:10.2189/asqu.2010.55.4.543 Administrative Science Quarterly Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf Samuel Curtis Johnson Graduate School of Management, Cornell University SFN
spellingShingle Castilla, Emilio J.
Benard, Stephen
The Paradox of Meritocracy in Organizations
title The Paradox of Meritocracy in Organizations
title_full The Paradox of Meritocracy in Organizations
title_fullStr The Paradox of Meritocracy in Organizations
title_full_unstemmed The Paradox of Meritocracy in Organizations
title_short The Paradox of Meritocracy in Organizations
title_sort paradox of meritocracy in organizations
url http://hdl.handle.net/1721.1/65884
https://orcid.org/0000-0001-8724-7054
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