Identifying disruptive customers to nurture for long-term growth

Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management, 2012.

Bibliographic Details
Main Author: Sharma, Pranab
Other Authors: Sharmila C. Chatterjee.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2012
Subjects:
Online Access:http://hdl.handle.net/1721.1/72851