The strategic importance of the "stakeholder approach" in the service industry

Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management, 2012.

Bibliographic Details
Main Author: Nam, Joongkwon
Other Authors: Jason Davis.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2012
Subjects:
Online Access:http://hdl.handle.net/1721.1/72855