Measuring the causes of airline customer dissatisfaction

Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Aeronautics and Astronautics, 2001.

书目详细资料
主要作者:	Mitra, Trin A., 1974-
其他作者:	John-Paul Clarke.
格式:	Thesis
语言:	eng
出版:	Massachusetts Institute of Technology 2013
主题:	Aeronautics and Astronautics.
在线阅读:	http://hdl.handle.net/1721.1/82232

因特网

http://hdl.handle.net/1721.1/82232