Calling spirits from the deep : competing for and through sophisticated customers

Thesis (Ph.D.)--Massachusetts Institute of Technology, Sloan School of Management, 2001.

Bibliographic Details
Main Author: Rockart, Scott F., 1968-
Other Authors: John D. Sterman.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2005
Subjects:
Online Access:http://hdl.handle.net/1721.1/8772