Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings

The market’s tendency to organize personal spheres of life is not always unfettered, and while past studies have identified public discomfort as a bar to market expansion, this study considers a commercialization project that gained public acceptance yet nevertheless failed. The study’s key theoreti...

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Main Author: Turco, Catherine
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: University of Chicago Press 2014
Online Access:http://hdl.handle.net/1721.1/88138
https://orcid.org/0000-0002-0216-8689
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author Turco, Catherine
author2 Sloan School of Management
author_facet Sloan School of Management
Turco, Catherine
author_sort Turco, Catherine
collection MIT
description The market’s tendency to organize personal spheres of life is not always unfettered, and while past studies have identified public discomfort as a bar to market expansion, this study considers a commercialization project that gained public acceptance yet nevertheless failed. The study’s key theoretical insight is that the organizational decoupling required for successful commercialization may complicate companies’ ability to gain employee acceptance. Rich ethnographic data from Motherhood, Inc., an organization offering support and services for new mothers, is leveraged to identify two conditions under which employee resistance may arise and undermine successful commercialization. This article contributes to sociological understandings by theorizing the important role of employees in commercialization and to organizational theory more generally by specifying conditions under which decoupling may be difficult to achieve.
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spelling mit-1721.1/881382022-09-27T19:00:21Z Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings Turco, Catherine Sloan School of Management Turco, Catherine The market’s tendency to organize personal spheres of life is not always unfettered, and while past studies have identified public discomfort as a bar to market expansion, this study considers a commercialization project that gained public acceptance yet nevertheless failed. The study’s key theoretical insight is that the organizational decoupling required for successful commercialization may complicate companies’ ability to gain employee acceptance. Rich ethnographic data from Motherhood, Inc., an organization offering support and services for new mothers, is leveraged to identify two conditions under which employee resistance may arise and undermine successful commercialization. This article contributes to sociological understandings by theorizing the important role of employees in commercialization and to organizational theory more generally by specifying conditions under which decoupling may be difficult to achieve. 2014-06-30T17:23:48Z 2014-06-30T17:23:48Z 2012-09 Article http://purl.org/eprint/type/JournalArticle 00029602 15375390 http://hdl.handle.net/1721.1/88138 Turco, Catherine. “Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings.” American Journal of Sociology 118, no. 2 (September 2012): 380–419. © 2012 The University of Chicago Press https://orcid.org/0000-0002-0216-8689 en_US http://dx.doi.org/10.1086/666505 American Journal of Sociology Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf University of Chicago Press University of Chicago Press
spellingShingle Turco, Catherine
Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings
title Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings
title_full Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings
title_fullStr Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings
title_full_unstemmed Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings
title_short Difficult Decoupling: Employee Resistance to the Commercialization of Personal Settings
title_sort difficult decoupling employee resistance to the commercialization of personal settings
url http://hdl.handle.net/1721.1/88138
https://orcid.org/0000-0002-0216-8689
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