Do Relationships Matter? Evidence from Loan Officer Turnover
We show that the cost of employee turnover in firms that rely on decentralized knowledge and personal relationships depends on the firms' planning horizons and the departing employees' incentives to transfer information. Using exogenous shocks to the relationship between borrowers and loan...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Article |
| Language: | en_US |
| Published: |
Institute for Operations Research and the Management Sciences (INFORMS)
2014
|
| Online Access: | http://hdl.handle.net/1721.1/90481 https://orcid.org/0000-0002-3658-9131 |