Device-oriented telecommunications customer call center demand forecasting

Device-oriented telecommunications customer call center demand forecasting

Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2014. In conjunction with the Leaders for Global Operations Program at MIT.

Bibliographic Details
Main Author: Koul, Ashish, 1979-
Other Authors: Stephen Graves and Bruce Cameron.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2014
Subjects:
Sloan School of Management.
Engineering Systems Division.
Leaders for Global Operations Program.
Online Access:http://hdl.handle.net/1721.1/90787

Internet

http://hdl.handle.net/1721.1/90787

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