Advertising in a Competitive Market: The Role of Product Standards, Customer Learning, and Switching Costs

Standard models of competition predict that firms will sell less when competitors target their customers with advertising. This is particularly true in mature markets with many competitors that sell relatively undifferentiated products. However, the authors present findings from a large-scale random...

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Bibliographic Details
Main Authors: Anderson, Eric T., Simester, Duncan
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: American Marketing Association 2014
Online Access:http://hdl.handle.net/1721.1/90833
https://orcid.org/0000-0003-2758-0116