A cross-national and cross-cultural approach to global market segmentation : an application using consumers' perceived service quality

The spread of global culture is being facilitated by the proliferation of transnational corporations, the rise of global capitalism, widespread aspiration for material possessions, and the homogenization of global consumption. The extent of convergence of cultural values across nations has been deba...

Full description

Bibliographic Details
Main Authors: Malhotra, Naresh K., Bolton, Ruth N., Agarwal, James
Other Authors: Nanyang Business School
Format: Journal Article
Language:English
Published: 2013
Subjects:
Online Access:https://hdl.handle.net/10356/100294
http://hdl.handle.net/10220/16230