A study on the effects of word-of-mouth on the evaluation of different types of product attributes

The effects of Word-of-Mouth (WOM) on the receiver’s attitudes and behavioural intentions have been studied at length by fellow WOM researchers. Existing WOM literature has also investigated the effects of positive WOM (PWOM) and negative WOM (NWOM). In addition, past research has suggested that all...

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Bibliographic Details
Main Authors: Boey, Marvin Jian Zhi, Phuah, Li-Yean, Ong, Shu Pei
Other Authors: Chung, Cindy Mann Yien
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10539