Customer satisfaction : case study on CARREFOUR.

This study is conducted to understand how foreign supermarket companies such as Carrefour are faring in their efforts to achieve customer satisfaction in Singapore. Carrefour is evaluated against the five factors which we believed would contribute towards determining the level of customer satisfacti...

Full description

Bibliographic Details
Main Authors: Koh, Hwee Ming., Tan, Hsu Ping.
Other Authors: Bhatnagar, Rohit
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11013