User satisfaction of the Nanyang Technological University Library

This study investigates four aspects (online services, non-online services, printed materials and communication) of satisfaction level of users of NTU library. Respondents consisted of academic staff, research staff and research students. Findings showed that while overall, respondents were satisfie...

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Bibliographic Details
Main Authors: Cheong, Shermeen Woon Teng, Neo, Coreen Jin Yee, Tan, Samuel Keng Wee
Other Authors: Wu, Yuan
Format: Final Year Project (FYP)
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11087