User satisfaction of the Nanyang Technological University Library
This study investigates four aspects (online services, non-online services, printed materials and communication) of satisfaction level of users of NTU library. Respondents consisted of academic staff, research staff and research students. Findings showed that while overall, respondents were satisfie...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/11087 |
| _version_ | 1826126613905932288 |
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| author | Cheong, Shermeen Woon Teng Neo, Coreen Jin Yee Tan, Samuel Keng Wee |
| author2 | Wu, Yuan |
| author_facet | Wu, Yuan Cheong, Shermeen Woon Teng Neo, Coreen Jin Yee Tan, Samuel Keng Wee |
| author_sort | Cheong, Shermeen Woon Teng |
| collection | NTU |
| description | This study investigates four aspects (online services, non-online services, printed materials and communication) of satisfaction level of users of NTU library. Respondents consisted of academic staff, research staff and research students. Findings showed that while overall, respondents were satisfied with most of the services, their satisfaction varied when analysed separately according to their sample characteristics. |
| first_indexed | 2024-10-01T06:55:32Z |
| format | Final Year Project (FYP) |
| id | ntu-10356/11087 |
| institution | Nanyang Technological University |
| last_indexed | 2024-10-01T06:55:32Z |
| publishDate | 2008 |
| record_format | dspace |
| spelling | ntu-10356/110872023-05-19T07:23:09Z User satisfaction of the Nanyang Technological University Library Cheong, Shermeen Woon Teng Neo, Coreen Jin Yee Tan, Samuel Keng Wee Wu, Yuan Nanyang Business School DRNTU::Library and information science::Libraries::Academic libraries This study investigates four aspects (online services, non-online services, printed materials and communication) of satisfaction level of users of NTU library. Respondents consisted of academic staff, research staff and research students. Findings showed that while overall, respondents were satisfied with most of the services, their satisfaction varied when analysed separately according to their sample characteristics. 2008-09-24T07:51:07Z 2008-09-24T07:51:07Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/11087 Nanyang Technological University application/pdf |
| spellingShingle | DRNTU::Library and information science::Libraries::Academic libraries Cheong, Shermeen Woon Teng Neo, Coreen Jin Yee Tan, Samuel Keng Wee User satisfaction of the Nanyang Technological University Library |
| title | User satisfaction of the Nanyang Technological University Library |
| title_full | User satisfaction of the Nanyang Technological University Library |
| title_fullStr | User satisfaction of the Nanyang Technological University Library |
| title_full_unstemmed | User satisfaction of the Nanyang Technological University Library |
| title_short | User satisfaction of the Nanyang Technological University Library |
| title_sort | user satisfaction of the nanyang technological university library |
| topic | DRNTU::Library and information science::Libraries::Academic libraries |
| url | http://hdl.handle.net/10356/11087 |
| work_keys_str_mv | AT cheongshermeenwoonteng usersatisfactionofthenanyangtechnologicaluniversitylibrary AT neocoreenjinyee usersatisfactionofthenanyangtechnologicaluniversitylibrary AT tansamuelkengwee usersatisfactionofthenanyangtechnologicaluniversitylibrary |