Service quality in supermarkets
Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets.
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/11159 |
| _version_ | 1824457104389308416 |
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| author | Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin |
| author2 | Murthy, Bvsan |
| author_facet | Murthy, Bvsan Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin |
| author_sort | Ang, Li Chia |
| collection | NTU |
| description | Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets. |
| first_indexed | 2025-02-19T04:04:41Z |
| format | Final Year Project (FYP) |
| id | ntu-10356/11159 |
| institution | Nanyang Technological University |
| last_indexed | 2025-02-19T04:04:41Z |
| publishDate | 2008 |
| record_format | dspace |
| spelling | ntu-10356/111592023-05-19T06:24:04Z Service quality in supermarkets Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin Murthy, Bvsan Nanyang Business School DRNTU::Business::Marketing::Customer services Examines the factors affecting the perception of service quality as a result of queue waits in supermarkets. 2008-09-24T07:51:53Z 2008-09-24T07:51:53Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/11159 Nanyang Technological University application/pdf |
| spellingShingle | DRNTU::Business::Marketing::Customer services Ang, Li Chia Oh, April Lay Yen Yeo, Wanxin Service quality in supermarkets |
| title | Service quality in supermarkets |
| title_full | Service quality in supermarkets |
| title_fullStr | Service quality in supermarkets |
| title_full_unstemmed | Service quality in supermarkets |
| title_short | Service quality in supermarkets |
| title_sort | service quality in supermarkets |
| topic | DRNTU::Business::Marketing::Customer services |
| url | http://hdl.handle.net/10356/11159 |
| work_keys_str_mv | AT anglichia servicequalityinsupermarkets AT ohaprillayyen servicequalityinsupermarkets AT yeowanxin servicequalityinsupermarkets |