Dimension, antecedents and consequences of emotional labour in different types of restaurants in Singapore.

An adapted model of emotional labour by Feldman and Morris (1996) is used to study the emotional labour of waiters and waitresses in Singapore.

Bibliographic Details
Main Authors:	Goh, Iris Mei Nee., Foo, Darienna Sui Ne., Wong, Pei Shi.
Other Authors:	Tan, Joo Seng
Format:	Final Year Project (FYP)
Published:	2008
Subjects:	DRNTU::Business::General::Social aspects
Online Access:	http://hdl.handle.net/10356/11577

Internet

http://hdl.handle.net/10356/11577