Expectations and perceptions of Starhub's mobile services.
A research on the expectations and perceptions of Starhub's mobile services, using the SERVQUAL Model as a basis. Includes analysis of areas of research and some suggestions for further improvements.
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/11672 |