Customer satisfaction in the life insurance industry

Variables that affect the consumers' decision when purchasing their insurance policies and the level of customer satisfaction finally derived from the purchase are being looked in the project.

Библиографические подробности
Главные авторы: Ang, Jenny Poh Khim, Lim, Hwee Cheen, Ow, Hui Chen
Другие авторы: Tan, Thomas Tsu Wee
Формат: Final Year Project (FYP)
Опубликовано: 2008
Предметы:
Online-ссылка:http://hdl.handle.net/10356/11679