Product rating statistics as consumer search aids

Online product review forums commonly provide consumers with averages of product ratings given by reviewers. Some also provide frequency distribution of ratings in the form of a histogram. The authors argue that consumers use these statistics as search aids when reading reviews. Provision of the ave...

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Bibliografski detalji
Glavni autori: Guan, Chong, Lam, Shun Yin
Daljnji autori: Nanyang Business School
Format: Journal Article
Jezik:English
Izdano: 2020
Teme:
Online pristup:https://hdl.handle.net/10356/136878