Can a humanoid robot be part of the organizational workforce? A user study leveraging sentiment analysis
Hiring robots for the workplaces is a challenging task as robots have to cater to customer demands, follow organizational protocols and behave with social etiquette. In this study, we propose to have a humanoid social robot, Nadine, as a customer service agent in an open social work environment. The...
Main Authors: | , , , , |
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Other Authors: | |
Format: | Conference Paper |
Language: | English |
Published: |
2020
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/138466 |