Can a humanoid robot be part of the organizational workforce? A user study leveraging sentiment analysis

Hiring robots for the workplaces is a challenging task as robots have to cater to customer demands, follow organizational protocols and behave with social etiquette. In this study, we propose to have a humanoid social robot, Nadine, as a customer service agent in an open social work environment. The...

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Bibliographic Details
Main Authors: Mishra, Nidhi, Ramanathan, Manoj, Satapathy, Ranjan, Cambria, Erik, Magnenat-Thalmann, Nadia
Other Authors: 2019 28th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)
Format: Conference Paper
Language:English
Published: 2020
Subjects:
Online Access:https://hdl.handle.net/10356/138466