Understand reverse logistics in cross-border e-commerce based on a case study of tmall global

Cross-border e-commerce (CBEC) is a fast-growing sub-field in e-commerce. Compared with domestic e-commerce, it’s characterized by long shipping distances, long delivery time, customs clearance and import duties. Due to logistical complexity, customer returns in cross-border e- commerce has long sin...

Full description

Bibliographic Details
Main Author: Zhao, Menghan
Other Authors: Teo Chee Chong
Format: Final Year Project (FYP)
Language:English
Published: Nanyang Technological University 2020
Subjects:
Online Access:https://hdl.handle.net/10356/138470