Understand reverse logistics in cross-border e-commerce based on a case study of tmall global
Cross-border e-commerce (CBEC) is a fast-growing sub-field in e-commerce. Compared with domestic e-commerce, it’s characterized by long shipping distances, long delivery time, customs clearance and import duties. Due to logistical complexity, customer returns in cross-border e- commerce has long sin...
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Format: | Final Year Project (FYP) |
Language: | English |
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Nanyang Technological University
2020
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Online Access: | https://hdl.handle.net/10356/138470 |