Opinion convergence versus polarization : examining opinion distributions in online word‐of‐mouth

We examine how opinion distributions (i.e., opinion polarization and convergence over time) differ across product salient platforms (product platforms) versus product non‐salient platforms (non‐product platforms). Drawing on the theory of impression management, we hypothesize and explain when and wh...

Full description

Bibliographic Details
Main Authors: Huang, Jianxiong, Boh, Wai Fong, Goh, Kim Huat
Other Authors: Nanyang Business School
Format: Journal Article
Language:English
Published: 2020
Subjects:
Online Access:https://hdl.handle.net/10356/143555