Understanding evaluations of advice from chatbots : an exploration of advice response theory
This study extends Advice Response Theory (ART) to chatbot advisors and compares them to human advisors. We also explore how advice outcomes are affected when the element of uncertainty regarding advisor identity is introduced. Participants (N=443) rated sample advice messages from a human, chatbot...
| Main Authors: | , , , |
|---|---|
| Other Authors: | |
| Format: | Final Year Project (FYP) |
| Language: | English |
| Published: |
Nanyang Technological University
2021
|
| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/147234 |