Design and operation of the waiting lines in a service center

In this study, we consider the design and operation of the queuing system of the Housing Development Board of Singapore. The purpose of this study is to present the modeling and performance analysis of the system based on Queueing Theory approach. The author models the system as a multi-sever Markov...

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Bibliographic Details
Main Author: Chen, Jingyang.
Other Authors: Chang Seok Ho
Format: Final Year Project (FYP)
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/16206