Digital customer service: adopting digital technologies to improve supply chain transparency
The supply chain today witnesses consumers being increasingly concerned about supply chain transparency (SCT) in enterprises’ operations. To address this, digital technologies have the potential to enhance SCT. Supply chain research has begun to advance the field’s understanding of digitalisat...
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| Format: | Final Year Project (FYP) |
| Language: | English |
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Nanyang Technological University
2022
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| Online Access: | https://hdl.handle.net/10356/163429 |