An investigation on consumers' preferences for parcel deliveries: applying consumer logistics in omni-channel shopping

Purpose: Omni-channel shopping affords consumers a variety of delivery options to receive products based on their preferred times and locations. By considering consumers' contributions (physical, social and attentive efforts) in co-creating delivery services, this study investigates their prefe...

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Bibliographic Details
Main Authors: Wang, Xueqin, Wong, Yiik Diew, Shi, Wenming, Yuen, Kum Fai
Other Authors: School of Civil and Environmental Engineering
Format: Journal Article
Language:English
Published: 2023
Subjects:
Online Access:https://hdl.handle.net/10356/170160