An investigation of consumer switching intention on the use of automated courier station from a signaling perspective
The escalating demands for last-mile delivery services have reached unsustainable levels with the fast expansion of e-commerce. Encouraging users’ switching intention to use greener delivery options such as automated courier stations (ACS) (i.e., unstaffed delivery facilities with recycling points)...
Main Authors: | , , , |
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Other Authors: | |
Format: | Journal Article |
Language: | English |
Published: |
2024
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Subjects: | |
Online Access: | https://hdl.handle.net/10356/175844 |