An investigation of consumer switching intention on the use of automated courier station from a signaling perspective

The escalating demands for last-mile delivery services have reached unsustainable levels with the fast expansion of e-commerce. Encouraging users’ switching intention to use greener delivery options such as automated courier stations (ACS) (i.e., unstaffed delivery facilities with recycling points)...

Full description

Bibliographic Details
Main Authors: Li, Zhaotong, Wu, Min, Teo, Chee-Chong, Yuen, Kum Fai
Other Authors: School of Civil and Environmental Engineering
Format: Journal Article
Language:English
Published: 2024
Subjects:
Online Access:https://hdl.handle.net/10356/175844