News/discussion values and interactivity in corporate social responsibility communication via social media

Social media have great potential to facilitate corporate social responsibility (CSR) dialogue between companies and their stakeholders, but two fundamental issues remain: how to encourage greater participation/dialogue and how to avoid the development of echo chambers, whereby participants merely r...

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Bibliographic Details
Main Authors: Lew, Zijian, Stohl, Cynthia
Other Authors: Wee Kim Wee School of Communication and Information
Format: Journal Article
Language:English
Published: 2024
Subjects:
Online Access:https://hdl.handle.net/10356/179531