Assessing a client-based information service : a Singapore case study.
This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to inves...
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| Format: | Thesis |
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2008
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| Online Access: | http://hdl.handle.net/10356/1947 |