Assessing a client-based information service : a Singapore case study.
This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to inves...
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| Format: | Thesis |
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2008
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| Online Access: | http://hdl.handle.net/10356/1947 |
| _version_ | 1811690717502767104 |
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| author | Foo, Sharon Li-Yin. |
| author2 | Shaheen Majid |
| author_facet | Shaheen Majid Foo, Sharon Li-Yin. |
| author_sort | Foo, Sharon Li-Yin. |
| collection | NTU |
| description | This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to investigate any gaps in the current service where improvements can be made. |
| first_indexed | 2024-10-01T06:08:26Z |
| format | Thesis |
| id | ntu-10356/1947 |
| institution | Nanyang Technological University |
| last_indexed | 2024-10-01T06:08:26Z |
| publishDate | 2008 |
| record_format | dspace |
| spelling | ntu-10356/19472019-12-10T14:41:30Z Assessing a client-based information service : a Singapore case study. Foo, Sharon Li-Yin. Shaheen Majid Wee Kim Wee School of Communication and Information DRNTU::Library and information science::Libraries::Information services and centres This study examines an On-Demand research enquiries database of a fee-based Information Service to investigate the information needs of key clients and how they have evolved over a five-year period. The purpose is to identify significant patterns of use in clients’ information requests and to investigate any gaps in the current service where improvements can be made. Master of Science (Information Studies) 2008-09-10T08:37:36Z 2008-09-10T08:37:36Z 2007 2007 Thesis http://hdl.handle.net/10356/1947 Nanyang Technological University application/pdf |
| spellingShingle | DRNTU::Library and information science::Libraries::Information services and centres Foo, Sharon Li-Yin. Assessing a client-based information service : a Singapore case study. |
| title | Assessing a client-based information service : a Singapore case study. |
| title_full | Assessing a client-based information service : a Singapore case study. |
| title_fullStr | Assessing a client-based information service : a Singapore case study. |
| title_full_unstemmed | Assessing a client-based information service : a Singapore case study. |
| title_short | Assessing a client-based information service : a Singapore case study. |
| title_sort | assessing a client based information service a singapore case study |
| topic | DRNTU::Library and information science::Libraries::Information services and centres |
| url | http://hdl.handle.net/10356/1947 |
| work_keys_str_mv | AT foosharonliyin assessingaclientbasedinformationserviceasingaporecasestudy |