The bank loyalty of polytechnic students in Singapore.

The purpose of our study was to find the factors which contribute to the loyalty of the student toward banks. We aimed to establish the causal relationship between those factors that affect loyalty and examine the strength of the relationship. A loyalty model was constructed which enabled the curren...

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Bibliographic Details
Main Authors: Cho, Joong Jae., Tan, Ben Kim Liang.
Other Authors: Philip, Gerrard
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/20065