Strategic planning and total quality management : the effect of integration on organizational effectiveness in Singapore companies.
This study attempts to examine the extent to which organizations integrate their strategic plans and quality systems, and to analyze whether a tighter fit contributes to higher organizational effectiveness. A primary contribution of this research is the development of an original measurement inst...
| Κύριος συγγραφέας: | |
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| Άλλοι συγγραφείς: | |
| Μορφή: | Thesis |
| Γλώσσα: | English |
| Έκδοση: |
2009
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| Θέματα: | |
| Διαθέσιμο Online: | http://hdl.handle.net/10356/20073 |
| Περίληψη: | This study attempts to examine the extent to which organizations integrate
their strategic plans and quality systems, and to analyze whether a tighter fit
contributes to higher organizational effectiveness. A primary contribution of this
research is the development of an original measurement instrument to test this
quality-strategic fit. This research focuses specifically on Singapore organizations |
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