Training needs analysis for a hotel

Human resource is about the only natural resource that Singapore has. It is in short supply and not re-producing itself fast enough. It is doubtful that Singapore would ever be self-sufficient in labour supply. As such, training staff to be more productive and in delivery quality service is most imp...

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Bibliographic Details
Main Authors: Phua, Tony Chuen Teck, Lee, Chou Hock, Wan, Chong Hock
Other Authors: Bart Cunningham
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:http://hdl.handle.net/10356/20150